We aim to process orders efficiently and provide a reliable delivery experience.
Processing Time
Most orders are processed within 1–3 business days after payment has been successfully confirmed.
Processing may require additional time during holidays, major promotions, seasonal events, or periods of high demand.
Shipping Estimates
Estimated delivery timeframes are:
- Standard Shipping: 5–14 business days
- Express Shipping: 2–7 business days
- International Shipping: 7–21 business days
These are estimated timeframes only and are not guaranteed delivery dates.
Order Tracking
Tracking information is generally provided after the order has been dispatched.
It may take additional time for the carrier to scan the shipment and make tracking information available.
Delivery Address
Please carefully review your shipping information before completing your purchase.
Customers are responsible for providing an accurate and complete delivery address. Incorrect information may result in delivery delays, returned shipments, or additional shipping charges.
International Deliveries
International orders may be subject to customs clearance procedures, import duties, taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated, these charges are generally the responsibility of the recipient.
Delays Beyond Our Control
Delivery may be delayed because of severe weather, customs procedures, transportation disruptions, carrier issues, public holidays, or other circumstances outside reasonable control.